Full Groom.

A full groom is what most owners book and what most dogs need every six to eight weeks. It's the works: a careful pre-groom check, a warm bath with shampoo and conditioner matched to your dog's coat type, a thorough towel-and-blow-dry, a clip-and-scissor finish to whatever length you like, nails trimmed, ears cleaned and a final brush-out before your dog goes home.

Most full grooms take between one-and-a-half and three hours, depending on size and coat condition. We work at your dog's pace — not the clock's. There are no shared dryers, no other dogs in the room, and no rush to fit the next appointment in. A cockapoo who needs a break to sniff around the salon gets one.

If your dog hasn't been groomed in a long time, or the coat is heavily matted, the kindest thing is sometimes to clip down to a short, healthy length and let it grow back properly. We'll always talk you through it before we pick up the clippers, and we'll never carry on with a groom that's becoming stressful for your dog.

Pricing is by size and coat type: small dogs (terriers, shih-tzus, bichons) from £40, medium dogs (cockapoos, mini schnauzers, cocker spaniels) from £50, and large dogs or heavy-coated doodles (labradoodles, goldendoodles, retrievers) from £60. Heavy matting, anxious behaviour or unusually long gaps between grooms may add a little to the time and the price — we'll always confirm before we start.